Charitable Giving at THINK 18 Reaches $191,500, Shattering Previous Record for Conference

Transaction Network Services, Inc. Alone Donates $130,000 to CMN Hospitals

RANCHO CUCAMONGA, Calif. – A total of $191,500 was raised in charitable and philanthropic donations at CO-OP Financial Services’ THINK 18 Conference held May 7-10 in Chandler, Arizona, including $130,000 from Transaction Network Services, Inc.

Public Service Credit Union Announces the Acquisition of Seven Metro-Detroit Standalone Shared Branches from CO-OP Financial Services

ROMULUS, Mich. – Public Service Credit Union (PSCU) has reached an agreement with CO-OP Financial Services to purchase seven standalone branches in Metro-Detroit and continue to operate each location as part of the CO-OP Shared Branch network under the Credit Union Family Service Center name.  

CO-OP Financial Services Introduces COOPER; Advanced New Data-Driven ‘Brain’ Designed to Detect and Fight Fraud

Foundational Step to Advanced Machine Learning and Artificial Intelligence Exclusively to Help Credit Unions Improve Security and Increase Member Engagement

RANCHO CUCAMONGA, Calif. – CO-OP Financial Services is unveiling COOPER, an advanced data-driven platform designed to detect and fight fraud faster than ever before, bringing more visibility to member activity and needs. COOPER is CO-OP’s largest technology initiative, in which the company is investing millions of dollars to provide state-of-the-art machine learning and artificial intelligence to its client credit unions across the CO-OP ecosystem.

CO-OP Announces New Charitable Option for Sprig by CO-OP Enabling In-Product Donations

Members Can Make CMN Hospitals Contributions Using CO-OP’s Turnkey Mobile App

RANCHO CUCAMONGA, Calif. – As part of its CO-OP Purpose social responsibility initiatives, CO-OP Financial Services is adding a link to the menu options of the Sprig by CO-OP mobile app enabling member donations to Children’s Miracle Network Hospitals.

Jean Chatzky to Kick off Think 18 on Why Credit Unions Must ‘Race to Excellence’

Interview Featured in Next Issue of THINK Review Magazine Covers Meeting Consumer Expectations, How Digital Experience Cuts Across Generations

RANCHO CUCAMONGA, Calif. – The THINK 18 Conference will hold its first general session on May 8 with an introduction by host Jean Chatzky showing why all companies, and especially credit unions, are in a “Race to Excellence.”

CO-OP Financial Services Names Jim Hanisch President of CO-OP Network

RANCHO CUCAMONGA, Calif. – Credit union and payments leader Jim Hanisch has been named President, CO-OP Network, with responsibility for long-term strategy and implementation of the expanding CO-OP ATM and CO-OP Shared Branch nationwide credit union network assets.

PenFed and CUNA Mutual Group Join Forces to Enhance Wealth Management Services to Members

PenFed Credit Union’s more than 1.6 Million Members Can Now Take Advantage of New Investment Services through CUNA Brokerage Services, Inc.

MADISON, Wis. – CUNA Mutual Group and PenFed Credit Union, the nation’s second largest federal credit union with more than $23 billion in assets, today announced they will partner to offer wealth management and investment services to more than 1.6 million PenFed members through CUNA Mutual Group’s affiliate, CUNA Brokerage Services, Inc. (CBSI).

CO-OP Financial Services Congratulates Shazia Manus on Appointment to CUNA Mutual Group

Manus Played Integral Role in Successful Transition of TMG within CO-OP

RANCHO CUCAMONGA, Calif. – Credit union fintech provider CO-OP Financial Services announced that Shazia Manus, Chief Product and Strategy Officer, will be leaving the company this month to join CUNA Mutual Group’s AdvantEdge Analytics, a data and analytics business.

You’re invited to attend DRIVE ’18 in Texas! Register Today and Save $100!

As the nation’s most respected credit union lending conference, DRIVE ’18 empowers executives to maximize lending performance and improve member experiences with insight from industry thought leaders.

Impactful Investing with Alloya: Limited Time Offer: Invest in the CIF in April, Gain an Additional 5 Basis Points; Investment benefits National and New Jersey Credit Union Foundations

In partnership with the National Credit Union Foundation and state credit union foundations, Alloya Corporate is offering a unique, limited time offer on Community Investment Fund (CIF) certificates of deposit. Throughout the month of April 2018, your investment will earn an additional five basis points on the purchase of Corporate Share Certificates – giving you the opportunity to make more money, while donating a larger contribution that supports various local and national financial literacy, development, and scholarship initiatives.


CO-OP Caps Transformative Year with Strong Dividend to 1,200 Shareholding Credit Union Owners

RANCHO CUCAMONGA, Calif. – CO-OP Financial Services is announcing a patronage (shareholder dividend) pool of $30.5 million for fiscal year 2017, raising to $426.8 million the total patronage amount made available by CO-OP since becoming a cooperative in 1996.

Meet CO-OP's THINK 18 Crashers: 12 Industry Leaders of Tomorrow

One of the newest trends in industry conferences today is to “crash the bash.” And, this year, CO-OP joined the party by offering its first-ever THINK Crashers program, in partnership with Filene Research Institute.

CO-OP Enhances ATM Terminal Driving Services with ‘Digital First’ Credit Union Members in Mind

Self-service Banking is a Top Priority for Today’s Digital Consumers

RANCHO CUCAMONGA, Calif. – To ensure credit unions deliver on the expectations of digital-first consumers, CO-OP Financial Services is rolling out enhancements to its ATM Terminal Driving solution, including new personalization capabilities and upgraded hardware and software support.

AdvantEdge Analytics Acquires Data Integration Company Finivation

Acquisition Will Accelerate and Strengthen Real-time Data Integration for Credit Unions

MADISON, Wis. – CUNA Mutual Group’s AdvantEdge Analytics today announced it has acquired, Finivation, a New York-based data systems integration and software company that offers real-time data integration for credit unions, community financial institutions and technology providers.

YMC Announces Fred LeBlanc as Annual Meeting Headliner

Cowboy Mouth’s Lead Singer to Speak on Creating Memorable, Life-Changing Experiences

GREENVILLE, S.C.Your Marketing Co., a full-service creative marketing agency for community financial institutions, announced Fred LeBlanc, lead singer of Cowboy Mouth, will headline its YMC Family Event, August 19-20, 2018. The two-day annual meeting features opportunities for YMC’s clients to network with other professionals, gain new skills and learn about the latest financial branding, marketing and advertising issues and trends.

Nationwide Elder Fraud Sweep, DOJ Charges 250 Defendants

The Justice Department shared a press release announcing the largest coordinated elder fraud sweep in US history. The case resulted in criminal charges against 200 individuals who exploited over a million seniors of half a billion dollars.


Deepwater Industries FCU Joins njBIZloan Connection’s Member Business Lending Referral Program

PRINCETON, N.J. – njBIZloan Connection is excited to announce that Deepwater Industries Federal Credit Union has joined njBIZloan Connections new venture, a member business lending/commercial loan referral program (RCU).

Financial Advisor Magazine Highlights EverSafe

Fintech Cited as a Tool to Combat Elder Fraud

Financial technology, known as “fintech,” is technology innovation that offers an alternative to traditional methods in the delivery of financial services. And financial institutions are beginning to embrace fintech solutions in their quest to prevent and identify signs of exploitation, especially with respect to vulnerable adults.


Keynote Speakers Will Focus on Market, Culture and Tech Trends Impacting Credit Unions Today

RANCHO CUCAMONGA, Calif. – “The Race to Excellence” kicks off May 7 as host Jean Chatzky of NBC’s Today Show joins swimming champion Michael Phelps and a diverse, insightful line-up of speakers at CO-OP’s THINK 18. The conference will provide a deep dive for credit union leaders into strategies and methodologies to leverage digitization, artificial intelligence, platform thinking and new transformative leadership behaviors to evolve credit unions, wow members and grow market share.

Bethpage FCU Expands Use of CU Direct’s Intuvo Digital Marketing Solutions to Advance Member Onboarding Success

After success using Intuvo’s digital marketing platform to improve mortgage lending, credit union turns to Intuvo to drive personalized onboarding efforts.

SCOTTS VALLEY, Calif. – Intuvo, a leading provider of marketing automation software to the credit union industry, has announced that Bethpage Federal Credit Union has expanded its use of Intuvo’s digital marketing solutions to include new member onboarding.

New at THINK 18: Power Sprints Speed Up Your Strategic Process

We’re all in a race to excellence as we navigate the rapids of digital transformation and a fast-changing competitive landscape. At THINK 18, credit union leaders will find inspiration, get their bearings and develop a roadmap for the future in four immersive days, May 7 to 10, in Chandler, Arizona.

CUNA Mutual AdvantEdge Analytics and Microsoft Join Forces on New Strategic Data Platform for Credit Unions

Companies Will Create New State-of-the-Art Data Analytics Offering for the Credit Union Industry

MADISON, Wis. – CUNA Mutual AdvantEdge Analytics announced today it will work with Microsoft to develop the next generation data platform for the credit union industry. The collaboration will not only create a standardized cloud-based platform for the industry, it will also enable credit unions to benefit from the scalability of leading technology and integration essential to a data analytics strategy.

Strong Financial Momentum Continues for CUNA Mutual Group in 2017

Company’s Continued Investment in Innovation and New Technology Delivers Growth Opportunities Benefiting Credit Unions and Consumers

MADISON, Wis. – CUNA Mutual Group continued its record-setting pace in 2017, producing outstanding financial results while delivering innovative, next-generation solutions to help credit unions thrive and people achieve financial security.

CUNA Mutual Group’s TruStage ‘What Matters Now’ Research Explores Multicultural Consumers

SAN FRANCISCO – CUNA Mutual Group released its annual TruStage® What Matters Now consumer research during CUNA’s Marketing and Business Development Council Conference Tuesday. The research revealed the unique makeup and preferences of today’s multicultural consumers, how these cultural differences impact business performance, and ways credit unions can reach and establish more meaningful relationships with this core consumer group.

Help CO-OP Benchmark Debit Trends to Unlock Opportunities for Growth

Take this short survey and CO-OP will donate $100 to Children’s Miracle Network Hospitals on your behalf.

CO-OP Financial Services is partnering with Mastercard to commission a benchmark study on the state of debit cards among U.S. credit unions. The survey, conducted by Mercator Advisory Group, will be used to develop an in-depth industry report on important debit card trends regarding usage, issuance, servicing and management.

Miracle Match Turns 10: Building a Legacy of Hope and Healing

It’s been 10 years since CO-OP Financial Services first launched the CO-OP Miracle Match program, and since then thousands of credit unions have partnered with them to raise nearly $20 million for Children’s Miracle Network Hospitals nationwide.

The charity of choice for the credit union movement, CMN Hospitals deliver hope and healing to families coping with a seriously ill or injured child.

CU Direct Publishes White Paper on Visions FCU’s Success with Lending 360 Loan Origination System

Visions FCU in New York implemented CU Direct’s Lending 360 Loan Origination System, providing a true omni-channel experience for both members and employees. As a result, the credit union has tripled online and mobile loan volume, increased organization-wide consumer loan origination totals by up to 60%, improved quality control and efficiency, and has maintained member service ratings.

Transformation and Growth: CO-OP Shared Branch Enters a New Era

Shared branching began with an undeniable idea: Individually, credit unions couldn’t provide competitive branch networks. But together, they could. Back in the 1970s and 80s, when shared branching took root, locations were everything – and the economic advantages to cooperative branching were easy to see.


New, Upgraded System Integrates Across the CO-OP Enterprise to Provide One Efficient, Seamless Point of Access to All Applications

RANCHO CUCAMONGA, Calif. – CO-OP Financial Services is announcing MyCO-OP, a new client portal that will provide credit unions with secure, universal access to CO-OP applications through a single, highly intuitive user interface.

D.C. or Bust CO-OP Brings Integration and Innovation to This Year’s GAC

Their itineraries are set. Their bags are packed. Destination? CUNA’s Governmental Affairs Conference 2018 (GAC) in our nation’s capital, Feb. 25-March 1, 2018. If you’re headed to the same place, please be sure to come by the CO-OP booth (#301) to learn more about our theme for this year.

CUNA Mutual Group Contributes Unprecedented $20 Million to Its Foundation

Contribution Creates a Sustainable Funding Source to Significantly Benefit Local Communities, Nonprofit Groups and the Credit Union Industry for Years to Come

MADISON, Wis. – CUNA Mutual Group announced it has made a $20 million contribution, the single largest of its kind, to the CUNA Mutual Group Foundation that will further its long-term commitment to the communities and industry it serves. The unprecedented boost in funding, aided by federal tax reform, helps the company’s foundation further support nonprofit organizations that address economic challenges, education disparities, and equity issues facing many communities today.

CO-OP Financial Services and Yoobi Offer Spring Backpack Bundle Drive

Program Returns After Helping 1,300 Students Last Fall

RANCHO CUCAMONGA, Calif. – Following a Fall 2017 campaign that provided school supplies to 1,300 students, CO-OP Financial Services is partnering again with Yoobi on a Spring Backpack Bundle Drive, designed to help credit unions support schools and students in their communities.

ATM Consultants and NJCUL Services Corporation Partner to Offer ATM Outsourcing and Management to New Jersey Credit Unions

HIGHTSTOWN, N.J. – A new partnership between NJCUL Services Corporation and ATM Consultants, a full-service ATM management company based in Whippany, New Jersey, will help provide cost-effective ATM management solutions and industry expertise to more than 150 credit unions across the state of New Jersey.

Love My Credit Union Rewards Incorporating ADA Compliance to Member-Facing Site

Love My Credit Union Rewards is incorporating ADA digital compliance to its member-facing Web site and has officially entered Phase 1 of this pursuit.

Data Scientist Joins CO-OP to Lead Fraud Products

Fotis Konstantinidis joined CO-OP Financial Services in January 2018 as Senior Vice President overseeing fraud products. He sat down with CO-OP’s Insight Vault to discuss data science, machine learning and fighting fraud in an always-connected, Internet of Things world.

CO-OP Processes 6.6 Billion Transactions in 2017, Saves Credit Unions $131 Million in Potential Fraud Losses

Annual Total Transactions Doubled Year-Over-Year

RANCHO CUCAMONGA, Calif. – CO-OP Financial Services established a new annual record by  processing more than 6.6 billion credit, debit, electronic funds transfer (EFT) and shared branch transactions on behalf of its credit union clients in 2017.

Credit Unions are Capitalizing on Big Banking Backlash

Bank of America Protest is the Latest to Open Doors for Effective Switch Campaigns

GREENVILLE, S.C. – With the end of a free customer checking account at Bank of America, which has received public scrutiny for hurting thousands of low-income households, several credit unions across the country have seized the opportunity to reassure there is a better banking alternative. The campaigns are only being run on social media, including Facebook and Instagram videos educating consumers on how much the new Bank of America fee structure will cost them in the long run.

Credit Unions Get Seat at Table of Payments Innovation as Part of CO-OP Financial Services Co-Creation Councils

CO-OP Clients Help Shape the Future of Payments

RANCHO CUCAMONGA, Calif. – More credit union leaders will take an active role in shaping the future of payments with the launch of CO-OP Financial Services Co-creation Councils. Participants in three unique client groups with three distinct missions will kick off their participation with initial meetings this week.

Vizo Financial Debuts New CECL Solution Powered by ARCSys

GREENSBORO, N.C., and MIDDLETOWN, Pa. – New year, new CECL solution for credit unions! That’s the goal Vizo Financial had in mind when it partnered with ARCSys Technologies to help credit unions take on the complexities of the new current expected credit loss (CECL) ruling set forth by the Financial Accounting Standards Board (FASB).

Switch Campaigns Flip the Stagecoach

In the Wake of Scandal Credit Unions are Offering Wells Fargo Customers Incentives

GREENVILLE, S.C. – Credit unions in California, Florida, New Jersey and South Carolina are throwing some jabs at the third largest bank in the U.S. Targeting the customers of Wells Fargo Bank, the credit unions are offering $100 incentives to the customers impacted by the glitch that drained customer accounts on Wednesday.